Cancellation and Refund Policy

1. Cancellation Policy

• If you wish to cancel your flight booking, please contact our support team as soon as possible.
• Cancellation fees depend on the airline’s policies and the fare conditions of your ticket.
• We offer a 24-hour free cancellation window. If the cancellation request is made beyond this timeframe, a full refund will not be available.
• All cancellations, regardless of airline policy, are subject to a non-refundable Gotripp platform fee.
• Timely communication is essential. We recommend calling our customer service immediately for cancellation requests.

2. Refund Policy

• Refunds are governed by the airline’s policies and the fare rules of your ticket.
• Refundable tickets will be processed based on airline procedures and timelines.
• Non-refundable tickets may be eligible for partial refunds or travel credits, depending on the specific terms and conditions.
• The eligibility and amount of a refund will vary based on fare type and other factors set by the airline.

3. How to Request a Refund

To initiate a refund request, please contact our customer service team with:

• Your booking reference number
• Reason for the cancellation

We will assist you throughout the process and provide updates on the status of your refund application.

4. Changes to This Policy

We may update this Cancellation and Refund Policy to reflect changes in regulations or airline policies. Gotripp reserves the right to amend this policy or any related content on our website at any time without prior notice.

We encourage users to review this policy periodically for any changes.